Shipping policy
Shipping Policy
Thank you for shopping with Sawera Studio. We are committed to delivering your orders quickly and efficiently across Pakistan.
Order Processing
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order is dispatched, you will receive a confirmation message with shipping details.
Delivery Time
Estimated delivery times are:
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Lahore: 1–3 business days
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Major Cities in Pakistan: 2–5 business days
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Remote Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
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Shipping charges are calculated at checkout.
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Free shipping promotions may be offered from time to time and will be clearly indicated on the website.
Order Tracking
Once your order has been shipped, you may receive tracking information via SMS, email, or WhatsApp, depending on the courier service.
Failed Delivery Attempts
If delivery cannot be completed due to incorrect address details, unavailable recipient, or refusal to accept the parcel, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If you receive a damaged package or an item is missing, please contact us within 48 hours of receiving your order. Kindly provide your order number and photographs (if applicable) so that we can assist you promptly.
Delays Beyond Our Control
Sawera Studio is not responsible for delays caused by:
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Courier service interruptions.
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Weather conditions.
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Public holidays.
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Natural disasters or unforeseen circumstances.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Sawera Studio
📧 Email: sawerastudio01@gmail.com
📞 Phone: 0329-5296324
🌐 Website: www.sawerastudio.com
📍 Address: Plaza No. 101, S Block, Gate No. 2, Paragon City, Lahore, Pakistan
Thank you for choosing Sawera Studio. We appreciate your trust and look forward to serving you.